Help Center
Frequently asked questions
Quick answers about how OneGreatFamily fits into a modern genealogy workflow.
What is OneGreatFamily?
OneGreatFamily is a genealogy platform focused on exploring and growing a large collaborative family tree, with tools for search, visualization, editing, and discovery.
How do I start researching a surname?
Use the last-name search on the home page to see how your line may connect to existing work. You can then open individuals and branches to explore further.
Is my tree private?
Privacy and data handling depend on your account settings and product terms. Read the privacy policy for details about what is collected and how it is used.
Can I collaborate with family members?
Yes—collaboration is a core idea. Multiple contributors can work related lines with structured fields so duplicates and conflicts are easier to spot and resolve.
What if information conflicts?
The platform is designed to surface differences so you can review sources and decide what to keep. Serious genealogy often involves reconciling disagreements across records.
Is it free to search?
Yes—searching names in the database is free. Full access to the tree, editing, and collaboration tools is available through an account at app.onegreatfamily.com.
More context: How it works · Privacy